These terms and conditions (the “Terms and Conditions”) govern the use of www.thewanderingfox.com (the “Site”). This Site is owned and operated by The Wandering Fox, LLC. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property.

All content published and made available on our Site is the property of The Wandering Fox, LLC, and the Site’s creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything else that contributes to the composition of our Site.

Accounts

When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account and

• All personal information you provide to us through your account is up-to-date, accurate, and truthful, and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our Site illegally or violate these Terms and Conditions.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

• Metaphysical Items;
• Crystals; and
• Books.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible.

However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to notify, reject, or cancel your order whenever necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that you are responsible for monitoring your payment instrument to verify the refund receipt.

Payments

We accept the following payment methods on our Site:

• Credit Card; and
• Debit.

When you provide us with your payment information, you authorize us to use and access the payment instrument you have chosen to use. You also authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

• Standard delivery by post. Delivery can take 5 – 7 business days.

Delivery will occur as soon as reasonably possible, depending on the selected delivery method. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price of the goods you purchase.

You must provide us with a complete and accurate delivery address, including the recipient’s name. We are not liable for the delivery of your goods to the wrong address or person due to you providing us with inaccurate or incomplete information.

We adhere to a strict “no refund” policy because the energy transferred from a customer to a product, like crystals or herbs, can’t be reversed once it’s been handled, making it unsuitable for resale to another person; essentially, the item is considered “charged” with the buyer’s energy and is no longer considered “new.”.

Items like crystals are energy conduits, and once someone has interacted with them in a meaningful way, such as the selection, purchase, and taking home of the item, the energy is believed to be infused within the object.

Here is some more information on our policy:

All crystals are final sale and non-refundable. These products are not eligible for returns, exchanges, or refunds.

All of our crystals are unique and natural items made by mother nature, and they will vary in color, size, shape, and weight. These are unique, natural gemstones and will therefore have variations which give them their own special beauty and character. They may also have slight imperfections and vary slightly from photos shown.

There are NO RETURNS on EARRINGS for Hygiene reasons.

For all other jewelry and non-crystal items, we allow for a 7-day return period in exchange for a store credit. To be eligible the item must meet the following criteria:

• Returns MUST be received UNDAMAGED and UNWORN.

• ALL TAGS, including THE WANDERING FOX tag MUST BE ATTACHED with our original tagging method. All RETURNS MUST FULFILL THESE REQUIREMENTS TO BE EFFECTIVE.

• Shipping fees are NOT refundable. The customer is responsible for shipping fees to send the order back. All return shipping charges MUST be prepaid. We DO NOT accept COD deliveries; they will be rejected.

• If you are given a store or online credit for your return, your credit must be used ENTIRELY in your NEW PURCHASE. Any remaining balance is NOT carried over.

• We do not make refunds.

• Colors and Sizes may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Jewelry patterns may also vary. These situations do not qualify as defects or qualify for refunds. We check EVERY jewelry piece CAREFULLY before making the item available for purchase therefore damaged merchandise is extremely unlikely. Returned items will be inspected for signs of wear or smoke, and if the item does not match the original condition, we won’t issue a CREDIT.

• Damages must be reported within the same day of receiving merchandise or can’t be returned.

• A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an “undeliverable” address.

Please include your order invoice or store receipt and reason for return with the merchandise for tracking purposes.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. They will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability.

The Wandering Fox, LLC and its directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses, including legal fees, resulting from your use of the Site.

Indemnity.

Except where prohibited by law, by using this Site, you indemnify and hold harmless The wandering Fox, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses, including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

The laws of the State of Vermont govern these Terms and Conditions.

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and The Wandering Fox, LLC cannot resolve any dispute through informal discussion, then you and The Wandering Fox, LLC agree to submit the issue before a mediator. The decision of the mediator will not be binding. Any mediator must be a neutral party acceptable to both you and The Wandering Fox, LLC.

Notwithstanding any other provision in these Terms and Conditions, you and The Wandering Fox, LLC agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Severability.

If any of the provisions outlined in these Terms and Conditions are found to be inconsistent or invalid under applicable laws at any time, they will be deemed void and removed from these Terms and Conditions. The removal will not affect all other provisions, and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time to comply with the law and reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email or post a notice on our Site of changes to these Terms and Conditions.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

(802) 503-4003

info@thewanderingfox.con1

155 Dorset Street, South Burlington, VT 05403

You can also contact us through the feedback form available on our Site.

Effective Date: 4th day of October, 2024